Clarky vs Decagon: enterprise AI agents, sized for small business.
Decagon builds AI support agents for enterprises like airlines and fintechs, on custom contracts that reportedly start in six figures. Clarky brings the same idea, AI agents that resolve conversations across chat, voice and email, to businesses that will never take a sales call, from $0.
P.S. The chat bubble in the corner of this page is Clarky, answering for us right now. Ask it anything about this comparison.
THE SHORT VERSION
Decagon is impressive technology for a very specific buyer: enterprises with huge ticket volumes, dedicated CX teams and the budget for a platform fee plus per-conversation or per-resolution usage. Pricing is not public; third-party reports put typical contracts between $100k and $400k per year.
Clarky is self-serve. You point it at your website, connect a phone number and inbox, and the AI starts answering and booking the same day. It also does things Decagon does not try to do, because small businesses need them: appointment booking, a CRM with pipeline, outbound sequences and prospecting.
PRICING
Clarky vs Decagon pricing at a glance
| Clarky | Decagon | |
|---|---|---|
| Starting price | Free plan; paid plans from $149/mo | No public pricing; reported ~$50k/yr platform minimum plus usage |
| Typical annual cost | $1,788 to $5,988 (Startup to Pro, monthly billing) | Reported $100k to $400k contracts |
| Pricing model | Per business, flat. Users included (10 on Standard, 15 on Pro) | Custom: per conversation or per resolution, with commitments |
| Time to launch | Minutes, self-serve | Sales cycle plus implementation |
| HIPAA compliance | HIPAA plan, $999/mo (every agent covered); or $150/mo per-agent add-on | Enterprise compliance programs |
| Booking, CRM, sequences, prospecting | Included | Not offered; sits on your existing stack |
Decagon publishes no pricing; all dollar figures are third-party reported as of August 2026 and vary by contract.
THE CLARKY ADVANTAGE
Everything you get that Decagon doesn't offer
AI-booked appointments
Real availability from your calendar, booked mid-conversation in chat or on a call.
Built-in CRM and pipeline
Every conversation becomes a contact, a company and a deal without data entry.
Outbound sequences
AI-personalized follow-up campaigns that stop the moment a lead replies or books.
Built-in prospecting
Describe your ideal customer in plain English and get net-new leads with contact info.
A real free plan
An autonomous AI agent on your site at $0, with no trial clock.
Live in minutes
Point Clarky at your website and it is trained and answering in about a minute.
Analytics and traffic
Visitors, conversations and conversions in one report.
Clarky in your DMs
DM Clarky like a teammate, or @mention it in any channel, and ask your CRM anything in plain English.
Built-in team chat
Slack-style channels, DMs and threads for your team, with Clarky as a teammate you can @mention.
Included in Clarky by plan. On Decagon, these are missing, separately priced, or assembled from add-ons as of August 2026.
FEATURES
What each platform actually includes
| Feature | Clarky | Decagon |
|---|---|---|
| AI website chat agent | Yes. Every plan, including Free | Yes. |
| AI voice agent (phone) | Yes. Standard plan and up | Yes. |
| AI texting (SMS) | Yes. Standard plan and up | No. Chat, email and voice |
| AI email agent | Yes. Standard plan and up | Yes. |
| CRM and pipeline | Yes. Contacts, companies and pipeline | No. Sits on top of your existing helpdesk and CRM |
| Appointment booking | Yes. AI books in chat and on calls | No. |
| Forms and surveys | Yes. | No. |
| Outbound sequences | Yes. Pro plan | No. |
| Prospecting (find new leads) | Yes. Built in, credit based | No. |
| Human takeover of AI conversations | Yes. Chat, text and email threads, in one inbox (Standard and up) | Yes. Agent-assist tooling |
| Website analytics and traffic | Yes. Visitors, conversations and conversions | No. Support metrics |
| Ask your CRM in plain English | Yes. DM Clarky, or @mention it in any channel | No. Agent assist only |
| Slack-like Team chat (channels and DMs) | Yes. Channels, DMs and threads, with Clarky in the room | No. |
| HIPAA compliance | Yes. HIPAA plan, $999/mo; or $150/mo per-agent add-on | Yes. Enterprise compliance |
| Large-scale simulation and QA testing | No. | Yes. |
Feature availability summarized from public materials as of August 2026. A dash means partial support or a paid add-on; see the note in each cell.
THE HONEST TAKE
When to choose each one
Choose Clarky if
- You are a small or mid-sized business; Decagon's reported minimums are more than most SMBs' entire software budget.
- You want to be live today without a sales cycle or implementation project.
- You want the AI wired into booking, CRM and follow-up, not just ticket deflection.
- You want month-to-month pricing you can read on a public page.
Choose Decagon if
- You are an enterprise handling very high support volume with a dedicated CX and engineering team.
- You need agent simulation, A/B experiments and QA tooling at scale.
- You are automating support on top of an existing enterprise helpdesk stack.
FAQ
Common questions about Clarky vs Decagon
Is Clarky a small-business alternative to Decagon?
Yes. Both put AI agents on your customer conversations; Decagon sells to enterprises on reported six-figure contracts, while Clarky is self-serve with published pricing from free to $499/mo and adds booking, CRM and outbound that SMBs need.
How much does Decagon cost?
Decagon does not publish pricing. Third-party reports describe a platform fee reportedly around $50k per year plus per-conversation or per-resolution usage, with typical contracts between $100k and $400k annually.
How fast can Clarky be live compared to Decagon?
Clarky trains on your website in about a minute and can answer chat immediately; phone, text and email are self-serve to connect. Decagon deployments follow an enterprise sales and implementation cycle.
MORE COMPARISONS
See how Clarky compares to other platforms
Decagon is a trademark of its respective owner. Clarky is not affiliated with or endorsed by Decagon. Competitor pricing and feature details are drawn from public sources as of August 2026 and may have changed; confirm current details on Decagon's website before making a decision.
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Point Clarky at your website and it's trained in about a minute.