Clarky vs Chatbase: a front office, not just a chatbot.
Chatbase lets you build an AI support agent from your documentation. Clarky starts there and runs the rest of the front office: phone, texting, email, appointment booking, CRM, pipeline, sequences and prospecting, at a flat per-business price without credit math.
P.S. The chat bubble in the corner of this page is Clarky, answering for us right now. Ask it anything about this comparison.
THE SHORT VERSION
Chatbase is a capable AI agent builder, and it has grown beyond chat into voice, inbound email and a lightweight helpdesk. Its pricing is where teams get surprised: one AI reply burns 2 to 6 message credits depending on the model, tiers jump from $40 to $150 to $500 per month, extra agents are $25/mo each, and removing the Chatbase badge costs $99/mo.
Clarky is not a bot builder; it is a business front office. The AI answers your website, phone, texts and email, books real appointments on your calendar, and every conversation lands in a built-in CRM with pipeline and follow-up sequences. Plans include allowances in plain messages and minutes, not model-dependent credits.
PRICING
Clarky vs Chatbase pricing at a glance
| Clarky | Chatbase | |
|---|---|---|
| Starting price | Free plan; paid plans from $149/mo | Free (50 credits); Hobby $40/mo; Standard $150; Pro $500 |
| AI usage | Plan allowances (2,000 messages and 200 voice minutes on Standard); $0.06 per extra message | Credits burn 2 to 6 per reply depending on model; $40 per extra 1,000 credits |
| Pricing model | Per business, flat. Users included (10 on Standard, 15 on Pro) | Per agent per workspace; extra agents $25/mo each |
| Remove branding | Pro plan | $99/mo add-on |
| HIPAA compliance | HIPAA plan, $999/mo (every agent covered); or $150/mo per-agent add-on | Enterprise plan only |
| CRM, booking, SMS, sequences | Included | Not offered; connects to external tools |
Chatbase figures are from chatbase.co/pricing as of August 2026.
THE CLARKY ADVANTAGE
Everything you get that Chatbase doesn't offer
AI texting
Two-way SMS on your business number, handled by the AI.
AI-booked appointments
Real availability from your calendar, booked mid-conversation in chat or on a call.
Built-in CRM and pipeline
Every conversation becomes a contact, a company and a deal without data entry.
Outbound sequences
AI-personalized follow-up campaigns that stop the moment a lead replies or books.
Built-in prospecting
Describe your ideal customer in plain English and get net-new leads with contact info.
Forms and surveys
Lead capture and feedback that flow straight into the CRM and trigger follow-up.
Analytics and traffic
Visitors, conversations and conversions in one report.
Clarky in your DMs
DM Clarky like a teammate, or @mention it in any channel, and ask your CRM anything in plain English.
Built-in team chat
Slack-style channels, DMs and threads for your team, with Clarky as a teammate you can @mention.
Included in Clarky by plan. On Chatbase, these are missing, separately priced, or assembled from add-ons as of August 2026.
FEATURES
What each platform actually includes
| Feature | Clarky | Chatbase |
|---|---|---|
| AI website chat agent | Yes. Every plan, including Free | Yes. Core product; credit metered |
| AI voice agent (phone) | Yes. Standard plan and up | Yes. Standard plan and up; usage credits |
| AI texting (SMS) | Yes. Standard plan and up | No. No SMS channel |
| AI email agent | Yes. Standard plan and up | Yes. Inbound email handling |
| CRM and pipeline | Yes. Contacts, companies and pipeline | No. Integrates with external CRMs |
| Appointment booking | Yes. AI books in chat and on calls | No. No native scheduling |
| Forms and surveys | Yes. | Partial. Lead capture inside chat |
| Outbound sequences | Yes. Pro plan | No. |
| Prospecting (find new leads) | Yes. Built in, credit based | No. |
| Human takeover of AI conversations | Yes. Chat, text and email threads, in one inbox (Standard and up) | Yes. Built-in helpdesk handoff |
| Website analytics and traffic | Yes. Visitors, conversations and conversions | Partial. Chat analytics only |
| Ask your CRM in plain English | Yes. DM Clarky, or @mention it in any channel | No. |
| Slack-like Team chat (channels and DMs) | Yes. Channels, DMs and threads, with Clarky in the room | No. |
| HIPAA compliance | Yes. HIPAA plan, $999/mo; or $150/mo per-agent add-on | Partial. Enterprise plan |
| Choose your own LLM per reply | No. Clarky manages models for you | Yes. |
Feature availability summarized from public materials as of August 2026. A dash means partial support or a paid add-on; see the note in each cell.
THE HONEST TAKE
When to choose each one
Choose Clarky if
- You are a business, not a bot project: you want calls answered, appointments booked and leads tracked.
- You want texting, booking, CRM and sequences without stitching together integrations.
- You want predictable message allowances instead of per-model credit burn.
- You need HIPAA without an enterprise contract.
Choose Chatbase if
- You are a SaaS team building a docs-trained support bot for your product.
- You want to experiment with specific LLMs per agent.
- You need an embeddable agent with programmatic AI Actions and nothing else.
FAQ
Common questions about Clarky vs Chatbase
Is Clarky a good Chatbase alternative?
If you want more than a website bot, yes. Clarky includes the AI chat agent plus phone, SMS, email, appointment booking, CRM, pipeline and sequences, at a flat per-business price. Chatbase is a fit for teams that only want a docs-trained support agent.
How does Clarky's usage pricing differ from Chatbase credits?
Chatbase meters credits, and a single reply consumes 2 to 6 credits depending on the model you pick. Clarky plans include plain-language allowances (for example 2,000 messages and 200 voice minutes on Standard) with a flat $0.06 per extra message.
Can Clarky book appointments from chat like an AI Action?
Booking is native in Clarky, not a custom action: the AI offers real availability from your calendar and books directly in the chat or on a phone call, and the booking lands in your CRM automatically.
MORE COMPARISONS
See how Clarky compares to other platforms
Chatbase is a trademark of its respective owner. Clarky is not affiliated with or endorsed by Chatbase. Competitor pricing and feature details are drawn from public sources as of August 2026 and may have changed; confirm current details on Chatbase's website before making a decision.
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