Two no-shows Saturday morning. Two hours of your injector's day, gone.
Nobody had time to call and confirm on Friday. One client forgot. The other meant to cancel but didn't want to make the call, so the chair sat empty while your injector waited.
Here's the same week with Clarky answering for a med spa, step by step.
One client, start to finish.
Clarky answers every call, chat, text and email for your spa, quotes from your own menu, and books the appointment in the chat or on the call. Every booking gets a confirmation email with reschedule and cancel links, plus reminders by email and text, so a client who can't make it can move her time without picking up the phone.
- 19:12 PM
A first-time filler client calls after hours.
How Clarky works as your phone lineTODAYShe's been reading about lip filler all evening. Your line goes to voicemail, and she books with the spa that answers.
WITH CLARKYClarky picks up, answers her first-timer questions from your treatment notes, and books a consult with your injector.
- 29:13 PM
Booked, with an easy way to move it.
How Clarky works as your calendarTODAYThe only reminder is a Friday confirmation call, and nobody has time to make it.
WITH CLARKYHer confirmation email has reschedule and cancel links, and reminders go out by text and email on their own.
- 3FRIDAY, 6:40 PM
She can't make it, and she won't call to say so.
How Clarky works as your text sidekickTODAYMoving it means calling the spa during work hours. She doesn't, and on Saturday the chair sits empty at 10:30.
WITH CLARKYShe texts the spa instead, and Clarky points her to the reschedule link in her confirmation. The 10:30 opens back up.
- 4SATURDAY, 8:00 AM
Saturday starts with a full book, not two no-shows.
How Clarky works as your support inboxTODAYYou find out at 10:45, with your injector waiting and no time left to fill the chair.
WITH CLARKYAnother client booked the open 10:30 in your website chat last night. Everything else is answered or waiting in one inbox.
- 5AFTER THE CONSULT
Every consult, and where it stands.
How Clarky works as your deal trackerTODAYClients who leave a consult to think it over never hear from you again, and nobody knows how many there are.
WITH CLARKYEvery consult booking lands on a board by stage, so you see who booked treatment, who's still deciding and who went quiet.
- 6THE NIGHT BEFORE
“Anything I should avoid before my filler?”
How Clarky works as your website chatTODAYShe asks at 10 PM. By the time anyone at the spa sees it, it's too late to matter.
WITH CLARKYClarky answers on your website chat from your own pre-care sheet, at any hour.
- 76 MONTHS LATER
Her refresh, without anyone working a list.
How Clarky works as your outbound engineTODAYClients drift past their refresh window and forget which spa they went to. Nobody has time to work the list.
WITH CLARKYClarky drafts a note for each client who's due, for your approval. Texts only go to clients who opted in, and a reply stops it.
Up and running for your med spa business this week.
- 1
Point it at your website
Clarky reads your pages and learns your services, hours and policies.
- 2
Teach it your rules
Add what a med spa front desk needs to know: treatment menu & pricing, memberships, pre and post care, injector availability.
- 3
Turn on the channels
Add the chat to your site and send calls and texts to your Clarky number. Calls can ring your team first.
The honest answers.
Is Clarky HIPAA compliant?
Yes. Choose the HIPAA plan to cover every AI agent, or add HIPAA to a single agent on another plan.
What if a client asks whether her swelling is normal?
It's built to answer only from the aftercare instructions you give it, and to say so when the answer isn't there instead of guessing. Tell it what to say about anything urgent, and every conversation lands in your inbox for your team.
Do we have to switch booking software?
Clarky doesn't connect to spa booking software. It books on its own calendar, which syncs with Google Calendar, or works with Calendly or Cal.com if you use one of those.
Can we text clients about specials?
Yes, clients who have opted in. Automated texts only go out during daytime hours in their time zone, and a STOP reply opts them out.
Tonight's calls can go to voicemail, or they can go on the calendar.
Point Clarky at your website and it's trained in about a minute.