Day two of vacation. Unit 2C is calling about the dishwasher.
Tenants, applicants and owners all have your cell, so every clogged drain, showing request and pet question finds you wherever you are. Let it ring, and the applicant rents the place down the street. Pick up, and you're the help desk again, from the beach.
Here's the same week with Clarky answering for a property manager, step by step.
One tenant, start to finish.
Clarky answers your business line, texts, website chat and email day and night, from your own policies: pets, parking, deposits, how to pay rent, what to do when something breaks. It books showings on your calendar, your maintenance form takes the photo, and every conversation lands in one inbox on the tenant's record.
- 1SUNDAY 10:15 PM
“Is the two-bedroom still available?”
How Clarky works as your website chatTODAYYour listings page has a contact form. She's messaging every place she saved tonight, and the first to answer gets the tour.
WITH CLARKYClarky answers from your listing and pet policy and books the tour right in the chat.
- 210:16 PM
The tour is set, and she actually shows up.
How Clarky works as your calendarTODAYTours booked by phone tag get forgotten. You drive across town and wait in an empty unit.
WITH CLARKYThe tour lands on your leasing agent's calendar with a confirmation, reminders and a link to reschedule.
- 3SATURDAY 11:20 AM
She applies from the parking lot.
How Clarky works as your deal trackerTODAYApplications arrive by email, paper and text. Nobody can say which units have applicants and which have none.
WITH CLARKYYour online application drops each applicant onto your leasing board, so you see who's toured, applied and approved.
- 4TUESDAY 12:30 PM
The lease, signed on her lunch break.
How Clarky works as your e-signature toolTODAYThe lease goes out as an attachment. She needs a printer and a scanner, and move-in day keeps getting closer.
WITH CLARKYSend your lease PDF from her record. She signs on her phone, you countersign, and the signed copy lands on her contact.
- 5YOUR VACATION, DAY 2
Unit 2C calls about the dishwasher.
How Clarky works as your phone lineTODAYIt rings your cell on the beach. You pick up, because a leak can't wait, and there goes the evening.
WITH CLARKYClarky answers, asks your emergency questions, helps her shut off the water and points her to your maintenance form.
- 69:16 PM
The photo goes to your team, not your cell.
How Clarky works as your lead formTODAYShe texts a blurry photo to your cell, and you forward it to your plumber from a beach chair.
WITH CLARKYYour maintenance form takes the photo, files it on her record and alerts your maintenance lead. She gets an email that it's in.
- 7BACK FROM VACATION
Back to a sorted inbox, not a week of voicemail.
How Clarky works as your support inboxTODAYYour first day back goes to returning a week of calls and texts, oldest first, apologizing as you go.
WITH CLARKYEvery call, text, chat and email is answered, booked or flagged in one inbox, on each tenant's record.
Up and running for your property management business this week.
- 1
Point it at your website
Clarky reads your pages and learns your services, hours and policies.
- 2
Teach it your rules
Add what a property management office needs to know: maintenance triage, vacancy & tour scheduling, rent & lease questions, vendor dispatch.
- 3
Turn on the channels
Add the chat to your site and send calls and texts to your Clarky number. Calls can ring your team first.
The honest answers.
Does it connect to our property management software?
No. Clarky keeps its own contacts, calendar and inbox and runs alongside your software. Every tenant call, text and email lands on their record in Clarky, so the history is in one place.
What happens with a real emergency at 2 AM?
You decide. Write down what counts as an emergency and who handles it, and Clarky asks those questions and gives the tenant your emergency number. It can't transfer the call, but every call is recorded and transcribed in your inbox.
How does it know which units are available?
From your listings and Q&A. Clarky reads your website for chat, text and email, and the phone line answers from your Q&A and documents, so keep availability there too. Re-crawl with one click, or have it re-read your site daily, weekly or monthly on a paid plan.
Can tenants sign the lease in Clarky?
Yes. Upload your lease as a PDF and send it from the tenant's record; they sign on any device by drawing or typing, and the signed PDF and audit trail land on their contact. These are simple e-signatures under ESIGN and UETA, so ask your attorney if you're unsure what your state requires.
Tonight's calls can go to voicemail, or they can go on the calendar.
Point Clarky at your website and it's trained in about a minute.