MARCH
The price changed. The answers didn't.
You updated the tune-up price on the website, but the old number is still in every canned reply.
Clarky re-reads your site on the schedule you pick, so chat, text and email quote the new price.
The answer is on page 6 of a PDF. The customer is asking right now.
Your policies live in PDFs, your prices on the website, and the exceptions in someone's head. A generic chatbot fills the gaps with guesses, and a wrong answer about price or coverage costs more than no answer at all.
Clarky is your knowledge base.
Context is everything Clarky knows, in one place you can see and edit: your website pages, uploaded files, Q&A and the rules you write. Clarky answers from it on every channel, and when a customer asks something it doesn't cover, the question lands in Q&A so you can answer it once.
SOUND FAMILIAR?
Three moments it catches.
SUNDAY 3:10 PM
“Can I have a dog?”
The pet policy is on page 14 of a PDF that nobody has open on a Sunday.
Upload the PDF once, and Clarky answers from it on chat, text and email.
THURSDAY
A question nobody wrote down.
Clients keep asking whether your laser treatments work on darker skin, and the answer lives in one provider's head.
Clarky collects the question in Q&A with how often it's asked, so you answer it once.
WHAT YOU GET
Everything it does as your knowledge base.
Reads your website
Clarky crawls your site's pages and re-reads them on demand or on a daily, weekly or monthly schedule.
Upload what you already have
PDF, Word, text, markdown, CSV or HTML files up to 25 MB, turned into text you can edit.
Q&A in your own words
Add the questions customers ask and the answers you want them to get.
Choose where each one is used
Pin the essentials to every conversation, and pick which of chat, phone, text and email may use each document.
Learns what it missed
Questions it couldn't answer are collected with a link to the conversation, so you can answer them once.
See what it used
AI replies in the inbox show the passages they drew on, and you can test any question first.
MADE FOR YOUR TRADE
See Clarky set up for your kind of business.
Pick yours and the whole site follows: the calls, the texts, the questions customers ask and the Tuesday it saves.
QUESTIONS OWNERS ASK
The honest answers.
Will it make things up?
It's built to answer only from your Context and to say so when the answer isn't there. Those questions land in Q&A, so you can fill the gap once.
What do I need to get started?
Your website address. Clarky reads your site and writes an About document from it, and you can add files and Q&A whenever you like.
What happens when my website changes?
Re-crawl it with one click, or have it re-read your site daily, weekly or monthly on a paid plan. Pages keep the channel and pin settings you gave them.
Can I keep a document off the phone or out of the chat?
Yes. Every document has its own channel checkboxes, so you can keep a long policy off the phone line or give texting its own short answers.
Clarky is also your
Tonight's calls can go to voicemail, or they can go on the calendar.
Point Clarky at your website and it's trained in about a minute.