We're closed Mondays. The phone rings all day anyway.
A birthday for twelve, “do you cater?”, a jacket left on Saturday: it all goes to a voicemail box nobody clears until Tuesday prep. Open days aren't much better. The host is seating a party, the bar is three deep, and the phone rings out.
Here's the same week with Clarky answering for a restaurant, step by step.
One guest, start to finish.
Clarky answers your phone, website chat, texts and email, closed or open. It knows your menu, allergens, hours, catering and private dining, answers the questions that tie up the host stand, and books the tasting when someone's planning an event.
- 1MONDAY 9:12 PM
A holiday party for 40 calls on your day off.
How Clarky works as your phone lineTODAYYou're closed, so it rings out. Her voicemail waits for Tuesday prep, and by then she's booked tastings at two other places.
WITH CLARKYClarky picks up, answers from your catering menu, and books her a tasting with your events manager.
- 29:13 PM
On Sam's calendar before she hangs up.
How Clarky works as your calendarTODAYEven when someone calls back Tuesday, it's phone tag, then a time scribbled in the reservation book.
WITH CLARKYThe tasting lands on your events manager's calendar and her new contact, with a confirmation and reminders already set.
- 3TUESDAY 10:00 AM
Tuesday prep starts with Monday already handled.
How Clarky works as your support inboxTODAYTuesday starts with a full voicemail box, a pen, and callbacks squeezed in between deliveries.
WITH CLARKYEvery call, chat and text from your day off is already answered, booked or flagged, in one inbox, tied to the guest.
- 4WEDNESDAY 8:40 PM
“Can the kitchen do vegan and nut-free?”
How Clarky works as your website chatTODAYMenu questions land in the middle of dinner service, when nobody can stop to answer them.
WITH CLARKYClarky answers on your website chat from your menu and allergen notes, any hour, and says so when the answer isn't there.
- 5THURSDAY 4:00 PM
December 12, on a board instead of a notebook.
How Clarky works as your deal trackerTODAYThe details live in Sam's notebook. Nobody else knows if the 12th is booked, quoted or still waiting on her boss.
WITH CLARKYEvery event is a card on your board by stage, with its value, so you can watch December fill up and see what's still waiting.
- 6FRIDAY 11:30 AM
The catering agreement, signed before lunch.
How Clarky works as your e-signature toolTODAYThe agreement goes out as an attachment. She has to print, sign and scan it, so the date sits unconfirmed for a week.
WITH CLARKYSend your catering agreement from her contact. She signs on any device, and the signed PDF lands on her record with an audit trail.
- 7AFTER THE PARTY
The thank-you that books the next one.
How Clarky works as your outbound engineTODAYThe party goes well, and that's the last you hear from her until next December, if she remembers your name.
WITH CLARKYClarky drafts a personal thank-you and a catering follow-up for every event. You approve them, and they stop when she replies.
Up and running for your restaurant business this week.
- 1
Point it at your website
Clarky reads your pages and learns your services, hours and policies.
- 2
Teach it your rules
Add what a restaurant floor needs to know: tonight's availability, allergens & gf menu, private dining, holiday hours.
- 3
Turn on the channels
Add the chat to your site and send calls and texts to your Clarky number. Calls can ring your team first.
The honest answers.
Do we have to switch reservation systems?
No. Clarky doesn't replace your reservation book. Add your reservation link and it shares it in the chat or by text when a guest wants a table, and it can book private dining walkthroughs and tastings on its own calendar.
Can I trust it with allergy questions?
It's built to answer only from your menu, allergen notes and Q&A, and to say so when the answer isn't there instead of guessing. Write down how you want serious allergies handled, and it answers that way.
Our menu changes every season. Will it keep up?
Yes. Upload the new menu and Clarky answers from it on every channel, phone included. If your website changed too, re-crawl it with one click, or have Clarky re-read it daily, weekly or monthly on a paid plan.
What if a guest wants a manager?
Clarky can't transfer a call, but every call lands in your inbox with the recording and transcript, so a manager can call back knowing what was said. In website chat and texts, a manager can take over the conversation from their phone.
Tonight's calls can go to voicemail, or they can go on the calendar.
Point Clarky at your website and it's trained in about a minute.