Read about Clarky in the Business Journal

The day after Thanksgiving, every drain backs up. So does your voicemail.

You're elbow-deep in a disposal, and the phone in your pocket won't stop ringing. The voicemails pile up, and the people who didn't leave one are already calling the next plumber on the list. By the time you check messages in the truck, the sewer backup that called at 10 is someone else's job.

Here's the same week with Clarky answering for a plumbing shop, step by step.

WITH CLARKY, STEP BY STEP

One homeowner, start to finish.

Clarky answers every call, text and website chat for your shop, day and night. It knows your service area and flat rates, asks the questions you'd ask, and books the job on your calendar. Emergencies get the slot you hold for them, and the plumber on that slot gets the alert.

  1. 19:12 PM

    Thanksgiving night, the kitchen sink backs up.

    TODAY

    It rings out, and most people don't leave a voicemail. They call down the list until a plumber picks up.

    WITH CLARKY

    Clarky picks up, asks if any other drains are backing up, and books the first slot you hold for emergencies.

    How Clarky works as your phone line
  2. 29:13 PM

    It's on Tony's calendar before she hangs up.

    TODAY

    When you do call back, the address ends up on the back of a receipt in the truck.

    WITH CLARKY

    The job lands on Tony's calendar and her new contact. Tony gets the booking alert, and she gets a confirmation.

    How Clarky works as your calendar
  3. 37:30 AM

    The busiest morning of the year, already sorted.

    TODAY

    You'd spend it in the truck returning voicemails to people who already hired someone else.

    WITH CLARKY

    Everything from the night is answered, booked or flagged in one inbox on your phone, each tied to the customer.

    How Clarky works as your support inbox
  4. 4AFTER THE JOB

    The water heater she wants to think about.

    TODAY

    Tony clears the drain and spots a rusted-out water heater. She wants to think it over, and the quote rides around in his truck.

    WITH CLARKY

    Every quote sits on a board by stage, with its value, so you see which jobs are waiting on a yes.

    How Clarky works as your deal tracker
  5. 52 DAYS LATER

    The follow-up nobody has time to make.

    TODAY

    You meant to call her Monday. Then a slab leak came in, and by Friday she'd hired someone else.

    WITH CLARKY

    Clarky drafts a personal follow-up for every open quote. You approve it, and it stops the moment she replies.

    How Clarky works as your outbound engine
  6. 6SHE WRITES BACK

    “Does that include hauling the old one away?”

    TODAY

    Her email waits in the office inbox until someone's back from a job. By then she's comparing quotes.

    WITH CLARKY

    Clarky drafts the answer from your policies for you to approve, and her email stops the follow-ups on its own.

    How Clarky works as your email assistant
  7. 7THAT EVENING

    She signs the quote from the couch.

    TODAY

    You'd print it and drive it over for a signature, or wait on a scan that never shows up.

    WITH CLARKY

    Send the quote for e-signature. She signs on any device with no account, and the signed PDF is filed on her contact.

    How Clarky works as your e-signature tool
GETTING SET UP

Up and running for your plumbing business this week.

  1. 1

    Point it at your website

    Clarky reads your pages and learns your services, hours and policies.

  2. 2

    Teach it your rules

    Add what a plumbing shop needs to know: emergency triage, service area, flat-rate pricing, on-call dispatch.

  3. 3

    Turn on the channels

    Add the chat to your site and send calls and texts to your Clarky number. Calls can ring your team first.

QUESTIONS OWNERS ASK

The honest answers.

What does it do with a burst pipe at 2 AM?

What you tell it to. It asks your questions, like whether the water is shut off, books the emergency slot you hold, and the plumber on that slot gets a booking alert.

Will it quote prices I don't want quoted?

It only quotes what you give it. Add your flat rates and it answers from them, and for anything that needs eyes on it first, tell it to book an estimate instead.

Does it work with my field service software?

Not directly. Clarky books on its own calendar, which syncs with Google Calendar, and every new booking sends an alert.

I'd rather answer my own phone. Can I?

Yes. Clarky can ring your cell first and pick up only when you don't, with a different setup after hours if you like.

OTHER INDUSTRIES

Tonight's calls can go to voicemail, or they can go on the calendar.

Point Clarky at your website and it's trained in about a minute.

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AI Answering Service for Plumbing Companies | Clarky