7:05 PM
“¿Aceptan pacientes nuevos?”
The front desk has gone home, and the one bilingual hygienist is off until Monday.
Clarky answers in Spanish from your new-patient info and offers the open times in the chat.
“¿Tienen citas para mañana?” Nobody on your team speaks Spanish.
So the message sits, or someone pastes it into a translation app and hopes the reply makes sense. The customer can tell. They book with the business that answered in their language.
Clarky is your translator.
Clarky replies in the language the customer writes in, on your website chat, by text and by email, with no setting to flip. It answers from the same Context you wrote in English, so a Spanish answer says what your English one would.
SOUND FAMILIAR?
Three moments it catches.
FRIDAY 5:30 PM
“Vocês têm opções sem glúten?”
The text comes in mid-rush, the host can't read it, and Saturday's table goes to the place that wrote back.
Clarky texts back in Portuguese from your menu and your allergen notes.
6:15 AM
“Máy nước nóng nhà tôi bị rò rỉ.”
The email is about a leaking water heater, and nobody in the office can read it.
Clarky replies in Vietnamese with your hours and service area, before the office opens.
WHAT YOU GET
Everything it does as your translator.
Replies in their language
Clarky writes back in whatever language the customer uses, from the first message, with nothing to set up.
On every written channel
Website chat, texts and emails all get answered in the customer's language.
Your English Context, reused
Write your documents and Q&A once, in English, and Clarky answers from them in any language.
Pick your phone line's language
Calls run in the one language you choose for the line, like Spanish, Portuguese or Vietnamese.
Same calendar, same handoff
Chat visitors book on the same calendar, and asking for a person alerts your team in any language.
Saved as written
Every conversation lands in the inbox and on the customer's contact, exactly as it was written.
MADE FOR YOUR TRADE
See Clarky set up for your kind of business.
Pick yours and the whole site follows: the calls, the texts, the questions customers ask and the Tuesday it saves.
QUESTIONS OWNERS ASK
The honest answers.
Do I have to translate my website or documents?
No. Keep your Context in English. Clarky reads it and answers in the customer's language.
Which languages does it speak?
On chat, text and email, whatever language the customer writes in, from Spanish and Portuguese to Vietnamese, with nothing to turn on. A phone line speaks the one language you set for it.
My team only speaks English. Is that a problem?
Not for the everyday questions: Clarky answers them and saves the contact, whatever the language. Threads are saved as written, so if you step into one yourself, you'll be reading their language.
Is a translated answer still my answer?
Yes. In any language, Clarky answers only from your Context, and it's built to say so when the answer isn't there.
Clarky is also your
Tonight's calls can go to voicemail, or they can go on the calendar.
Point Clarky at your website and it's trained in about a minute.