“What's on for tomorrow?”
The techs want tomorrow's jobs before they leave, and the dispatcher is on a call.
Someone asks @Clarky in #dispatch, and it answers from your calendar for everyone.
Your team runs on group texts and personal phones, while the customer's story sits in the CRM. Decisions get made where nobody can search them, and the customer record never hears about any of it.
Clarky is your team chat.
Clarky has team chat built in: channels, direct messages and threads, right next to your contacts and calendar. Link a customer's record into the conversation, and @mention Clarky for an answer from your CRM without leaving the chat.
The techs want tomorrow's jobs before they leave, and the dispatcher is on a call.
Someone asks @Clarky in #dispatch, and it answers from your calendar for everyone.
He asked about his insurance, and three people each assumed someone else called.
Ask @Clarky in #front-desk, and it checks his record and answers for the whole channel.
Three managers, one long thread, and nobody can find the final headcount.
In Clarky it lives in #catering, with the customer's record linked and the order attached.
Public and private channels, plus one-on-one and group messages with anyone on your team.
Reply in a thread to keep the channel clean, and react instead of typing “ok.”
Mention Clarky and it answers from your contacts, pipeline and calendar, right in the channel.
Type ! to link a contact, company, form, meeting, event type or sequence, and # to link a channel.
Drop photos and documents into any channel or DM. Images show right in the conversation.
Push for DMs and mentions, and set each channel to all messages, mentions only or muted.
Pick yours and the whole site follows: the calls, the texts, the questions customers ask and the Tuesday it saves.
Group texts live on personal phones and leave when people do. Team chat keeps the conversation in your workspace, next to the customer records it's about.
Only when someone @mentions it, and then just the recent conversation. It answers with what the person who asked can see, and everyone in the channel sees the reply.
No. DMs and @mentions push to your phone, and each channel can be set to all messages, mentions only or muted. No push set up? DMs and mentions come by email instead.
No. Clarky is priced per business, not per seat, so the whole team can be in chat. Admins decide, person by person, who sees it.
Point Clarky at your website and it's trained in about a minute.