# Clarky AI Platform

## Overview
Clarky is an AI-powered customer communication platform. Businesses create AI agents that handle chat, voice calls, SMS/RCS texting, and email, backed by a built-in CRM, appointment booking, forms, surveys, outbound sequences, and website traffic analytics. Agents are trained by scraping the business's website and can be extended with integrations and preconfigured capabilities.

## Core Products

### Clarky Chat
- Website chatbot that can be embedded anywhere
- Live presence tracking
- Instant handoff from AI to human agents when needed
- In-chat appointment scheduling
- Customizable UI and branding options

### Clarky Voice
- AI-powered phone receptionist with natural speech
- Multiple voice options and custom greetings
- Caller ID authentication
- Always available, always on-brand

### Clarky Text
- Smart, concise AI texting over SMS or RCS
- Integrates with caller ID
- Delivers shorter responses optimized for mobile
- SMS consent management for compliant outreach

### Clarky Email
- AI email triage and response system
- Send and receive email on custom domains (powered by Resend)
- Email signatures and open tracking
- Send from multiple domains with rotation
- Automates responses and escalates when necessary

### Clarky CRM
- Contacts and companies with tags, custom fields, and saved searches
- Pipeline and deal tracking
- Universal search across the CRM
- Business card scanner (photograph a card to create a contact)
- Click-to-call from contact records
- Lists for organizing and targeting contacts
- Activity timeline across every channel

### Clarky Sequences
- AI-powered multi-touch outbound campaigns over email and SMS
- Fully authored templates or AI-generated messaging
- Send windows and per-contact consent gates
- Suppression lists and reply detection
- Trigger sequences from your backend with one API call

### Ask Clarky
- Chat with your CRM in natural language
- Ask questions about contacts, deals, activity, and performance
- Get answers grounded in your workspace data

### Clarky Booking
- Native calendar booking with event types and availability
- In-chat scheduling through the Clarky Chat widget
- Google Calendar sync
- Standalone booking pages you can link or embed

### Clarky Forms
- Build custom forms and embed them anywhere
- Submissions flow directly into the CRM

### Clarky Surveys
- Build and distribute customer surveys
- Collect structured feedback tied to contacts

### Website Traffic Analytics
- First-party pixel tracking
- Visitor and traffic source analytics
- Connect anonymous traffic to known CRM contacts

## Key Features

### Website Scraping & Knowledge Base
- Automatically scrapes and processes website content
- Converts web pages to Markdown format for AI consumption
- Creates comprehensive knowledge bases from website data
- Supports multiple website monitoring and re-crawling

### Preconfigured Capabilities
- **Dental Receptionist**: Handles dental inquiries, scheduling, and support
- **Customer Support**: Manages customer inquiries and troubleshooting
- **Booking & Scheduling**: Manages appointments and calendar integration
- **Sales & Lead Qualification**: Qualifies leads and guides purchases
- **HR & Employee Support**: Handles HR inquiries and employee services

### Analytics
- Basic and advanced analytics dashboards
- Conversation tracking and metrics
- Sentiment analysis
- Website traffic and pixel analytics
- Performance monitoring and engagement insights

### Human Agent Integration
- Seamless handoff from AI to human agents
- Live presence tracking
- Conversation context preservation
- Multi-user workspace support

### Developer Platform
- API access for triggering sequences and managing data
- Webhooks for outbound events
- Public documentation at https://docs.clarky.ai
- Documentation MCP server for AI coding assistants

## Integrations

### Calendar & Scheduling
- Clarky Booking (native)
- Google Calendar
- Calendly
- Cal.com
- GoHighLevel

### E-commerce & Hospitality
- Shopify (order lookup, customer management)
- OpenTable (restaurant reservations)

### Healthcare
- Sikka.ai (dental practice management)

### Communication & Email
- Twilio (voice and SMS/RCS)
- Resend (inbound and outbound email, audience sync)

## Pricing Tiers

### Free Tier ($0)
- Clarky Chat only
- 1 workspace user
- Scrape one website
- 50 messages per month
- Basic analytics

### Startup ($149/month or $1,520/year)
- Clarky Chat
- 3 workspace users
- Monitor and scrape one website
- All available integrations
- Basic CRM
- Sentiment analysis
- Basic analytics
- 500 messages per month (overages $0.06 per message)
- Dedicated support via Clarky Chat

### Standard ($299/month or $3,050/year) - Most Popular
- All channels (Chat, Voice, Text, Email)
- 1 AI agent
- 10 workspace users
- Human agent takeover
- Sentiment analysis
- CRM + Pipeline
- Advanced analytics
- Customizable UI
- API access
- 2,000 messages per month, 200 voice minutes per month
- 30-minute onboarding call

### Pro ($499/month or $5,090/year)
- All channels (Chat, Voice, Text, Email)
- Up to 5 AI agents
- 15 workspace users
- Multiple website monitoring
- CRM + Pipeline
- Sequences (5,000 per month)
- Webhooks and API access
- 5,000 messages per month, 500 voice minutes per month
- 1-hour onboarding call
- Premium support (Chat, email, Slack)

### Enterprise (custom pricing)
- Unlimited AI agents and workspace users
- Remove Clarky branding
- Dedicated Slack channel
- Starts at 20,000 messages per month

Note: Clarky Voice and Clarky Text require a Twilio account and phone number (small monthly carrier fee applies).

## Use Cases

### Customer Service
- 24/7 customer support
- FAQ automation
- Issue triage and escalation
- Multi-channel support (chat, voice, text, email)

### Sales & Lead Generation
- Lead capture through chat, forms, and surveys
- Lead qualification and CRM pipeline tracking
- Outbound sequences for multi-touch follow-up
- Appointment scheduling

### Healthcare
- Patient scheduling and management
- Appointment reminders
- Basic medical inquiries

### E-commerce
- Order status inquiries
- Product recommendations
- Customer support
- Return and refund assistance

## Security & Compliance
- Secure authentication with Supabase
- Data encryption in transit and at rest
- GDPR compliance considerations
- SMS consent tracking for compliant outreach
- Secure API endpoints
- User data protection

## Getting Started
1. Sign up for a free account
2. Enter your website URL for scraping
3. Configure your AI agent's personality and capabilities
4. Set up integrations as needed
5. Deploy chat widget or configure voice/text/email

## Demo Information
- Website: https://clarky.ai
- Demo site: https://demo.clarky.ai
- Voice demo: Call (813) 851-3831
- Text demo: Text (813) 851-3831
- Chat demo: Available on website

## Contact & Support
- Website: https://clarky.ai
- Documentation: https://docs.clarky.ai
- Support: Available through Clarky Chat on website
- Business Journal coverage: https://bizj.us/1qo4d4